Chamber Breakfast - Are Your Customers Being Chased Away

Description

How are you creating customer loyalty? Find out how you can attract and keep your customers at the April Chamber Breakfast on Thursday, April 14, from 7:15-8:45 a.m. at the Hilton Garden Inn, 1501 S. Neil St., Champaign.

A job isn't just a job. It's a performance on how to be your best every day, by having a great day everyday. Author, speaker and coach Steve Beck will bring attendees an entertaining and educational keynote about creating customer loyalty by delivering exceptional customer service. See what it takes to retain customers (and what chases them away), understand how much our attitude affects customers as well as co-workers, increase customer loyalty by developing the best team, "jump start" your staff, "leave your funk at the door," and learn consistent and professional telephone procedures. You'll also learn the three very important things that spell success in any company. This event is being sponsored by Spherion.

The cost to attend the breakfast is $16 Chamber members/$27 non-members. To register to attend, contact Norma Wesley at NormaW@champaigncounty.org.